Privacy Policy

Effective Date: September 10, 2024

At Permanent House of Beauty, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Book an appointment or inquire about our services.
Sign up for newsletters, promotions, or updates.
Contact us via phone, email, or through our website’s contact forms.
Participate in surveys, feedback, or other marketing activities.

Types of Information Collected:

Personal Identification Information: Name, email address, phone number, postal address.
Payment Information: Credit/debit card details, billing information (processed securely by third-party payment providers).
Technical Data: IP address, browser type, device information, and browsing behavior on our website (collected via cookies).

2. How We Use Your Information

We use your personal information for the following purposes:

Service Provision: To manage your bookings, provide services, and communicate with you about your appointments.
Payment Processing: To process payments securely for the services you have requested.
Marketing Communications: To send you newsletters, promotions, and special offers (you can opt-out at any time).
Customer Support: To respond to your inquiries, complaints, and feedback.
Improving Services: To analyze your preferences and improve our services and website.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering services (e.g., payment processors, email marketing platforms).
Legal Requirements: We may disclose your information if required by law, in response to legal proceedings, or to protect our rights, privacy, safety, or property.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Personal data is transmitted via Secure Socket Layer (SSL) technology.
Access Controls: Only authorized personnel have access to your personal information, and they are required to keep it confidential.
Regular Audits: We regularly review our data collection, storage, and processing practices to guard against unauthorized access, alteration, or destruction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information.

How We Use Cookies:

Functionality: To remember your preferences and provide a personalized experience.
Analytics: To understand how users interact with our website and improve our content.
Marketing: To deliver relevant advertisements and track their performance.

Managing Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies via your browser settings. However, if you disable cookies, some features of our website may not function properly.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You can request access to your personal information and request corrections if it is inaccurate.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Data Portability: You can request that we provide your personal information in a portable format.

To exercise any of these rights, please contact us at info@houseofbeauty.projectweb.net.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@houseofbeauty.projectweb.net.